Privacy Policy

Bhanrock LLC ("Bhanrock," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit bhanrock.com or communicate with us by phone, text message, email, or mail.

Information We Collect

Information You Provide Directly

• Name, property address, phone number, and email address submitted through web forms
• Property information you share, including condition, occupancy status, and reason for selling
• Communications you send to us by text, call, email, or mail

Information Collected Automatically

• IP address, browser type, device information, and pages visited
• Cookies and similar tracking technologies used to improve site functionality
• Analytics data through Google Analytics or comparable services

Information From Third Parties

• Publicly available property records, including tax records, deed records, and court filings
• Skip tracing services that match property ownership to contact information
• Marketing data providers

How We Use Your Information

• Respond to inquiries about selling your property
• Send you offers, follow-up communications, and property-related information
• Send SMS messages if you have opted in (see SMS Terms)
• Improve our services and website
• Comply with legal obligations

Sharing of Information

We do not sell your personal information. We may share information with:

• Title companies, closing attorneys, and escrow agents in connection with a transaction
• End buyers or assignees to whom we may assign a purchase contract
• Service providers who support our operations (CRM, phone, skip tracing, mail services)
• Law enforcement or government agencies when legally required

Your Rights

You may:

• Request access to personal information we hold about you
• Request correction or deletion of your information
• Opt out of marketing communications at any time
• Opt out of SMS by replying STOP to any text message

Email requests to privacy@bhanrock.com.

Data Retention

We retain personal information as long as necessary to fulfill the purposes described above, or as required by law.

Security

We use commercially reasonable safeguards to protect your information. No system is perfectly secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children.

Changes

We may update this Privacy Policy. The "Last Updated" date above reflects the most recent version.